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Diligence Career Craft Private Limited primarily provides career counselling and program-guidance services free of charge. Where fees are payable for a specific certification, training or degree program, those fees are governed by the refund and cancellation policy of the respective training provider, institution or awarding body, which will be shared with you before enrolment.
Career counselling sessions offered by Diligence Career Craft are free unless otherwise communicated in writing at the time of booking; where a paid counselling service is offered, its specific refund terms will be stated at the point of payment.
For programs delivered by third-party training partners or institutions, refund eligibility, timelines and processes are determined by that partner/institution. Diligence Career Craft will support you in understanding these terms but is not the entity processing such refunds unless explicitly stated for a specific program.
If you have questions about a refund related to a specific program or payment, please contact us via our Contact Us page with your enrolment details, and we will guide you to the correct process.