Privacy Policy | Diligence Career Craft

This is a template privacy policy prepared for launch purposes. Please have it reviewed by a qualified lawyer before publishing, to ensure full compliance with applicable Indian data-protection law (including the Digital Personal Data Protection Act, 2023) and any sector-specific requirements.

1. Introduction

Diligence Career Craft Private Limited ("Diligence Career Craft", "we", "us", "our") is committed to protecting the privacy of visitors to our website and users of our career counselling, program-guidance and related services. This Privacy Policy explains what personal data we collect, how we use it, and the choices you have.

2. Information We Collect

We may collect the following categories of information when you use our website or interact with our forms:

Contact details such as name, phone number, email address and city
Educational background, qualification and employment status
Program or career interests you share with us
Institution/organisation details if you submit an institutional or partnership enquiry
Job application details, including resume, if you apply for a role with us
Technical information such as pages visited, referral source and campaign parameters (UTM data)

3. How We Use Your Information

To respond to your enquiry and provide career counselling
To share relevant program, institutional or partnership information
To assist with admissions or enrolment processes where you choose to proceed
To process job applications
To improve our website and services

4. Sharing of Information

We may share your information with training partners, education providers or institutions strictly for the purpose of processing your specific enquiry or admission (for example, when you request details on a program delivered by a partner organisation). We do not sell your personal data to third parties.

5. Data Retention

We retain personal data for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law.

6. Your Choices

You may contact us at any time to access, correct or request deletion of your personal data, or to opt out of marketing communications, using the details on our Contact Us page.

7. Cookies

Our website may use cookies and similar technologies to understand site usage and improve user experience. You can control cookies through your browser settings.

8. Contact Us

For privacy-related questions, contact us at the email or address listed on our Contact Us page.